May 28th, 2008
What Comprises a Project Run KPI?
Every manager needs to know that a project run KPI should be focused on numbers and not on assumptions. This ensures that all data are objective, not subjective.
May 11th, 2008
Three Reasons Why Your Customer is Your Best Advertisement
Customers offer you many chances to spread the positive word about your business. From word of mouth advertising to testimonials, there are many reasons why you need to treat your customers well.
While you might already know that your customer is always right ‘ and make steps to ensure that they know this too ‘ did you realize that your customer can also be your best advertisement? It’s easy to forget that customers interact with our businesses more personally than we ever will. And while we think we know our business inside and out, it’s actually the customer that sees whether or not our business is doing the job it says it can do. Here are three reasons why your customer is your best advertisement ‘ and why you need to make sure they’re always satisfied.